Family asks for extra chores — boundaries

You are only authorized to do the tasks in the client's care plan — politely decline out-of-scope requests, document them, and raise them with your supervisor.

1. 1A respectful script: 'I'd like to help, but my authorized tasks come from the care plan. Let me ask my supervisor whether this can be added.'
2. 2Common out-of-scope examples: housework for other household members, errands not in the plan, pet care not in the plan, lending/borrowing money (never allowed).
3. 3Document the request: date, time, who asked, what was asked, what you said.
4. 4Tell your supervisor so the care plan or expectations can be clarified with the family.

Boundaries protect the client, you, and your certification. The pattern the training teaches: decline professionally, document everything, and escalate to your supervisor rather than negotiating alone.