Quick Reference
⬇ Available offline🦺 Safety & incidents
My client fell — what do I do?Safe stand-pivot transfer, step by stepSuspected abuse, neglect, or exploitation — your duty to reportHow to write a good incident noteInfection control — handwashing that actually protectsEmergency numbers cardClients on home oxygen — safety rulesPreventing falls at homeBlood & body fluids — protecting yourself (PPE, cleanup, exposure)Disasters & power outages — being ready with your client
📋 Scope, rights & roles
Medication assistance vs. administrationFamily asks for extra chores — boundariesWorking with the care team — who does whatHousekeeping & errands — what's included, what's notClient behaves inappropriately toward you — harassment & safetyMoney, gifts & the client's financesYour rights as an HCA workerClient rights summary
🫶 Everyday care skills
Changes in condition — observe and reportBowel & bladder changes — constipation, diarrhea, urinationDementia behaviors — responding without escalatingMaintaining healthy skin — pressure injury preventionPersonal hygiene care with dignityCommunication & problem solvingClient complains of pain — what you can and can't doFeeding assistance & swallowing problems (dysphagia)Diabetic clients — low/high blood sugar signs and your roleFever, cold, or flu symptoms — reporting and precautionsOral care & denturesNutrition & hydration — intake and dehydration signsCaring for a client after a strokeHeart failure & COPD — daily observations that matterMedication side effects & storage — observe and reportCatheters & ostomies — what an HCA does and doesn't doGiving a bed bathHelping a client get dressedTurning & positioning in bedRange-of-motion (ROM) exercisesToileting help — commode, bedpan, urinal, briefsMeal preparation & food safety